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FAQ

FAQ

DO THE SAFARI TENTS REQUIRE PLANNING PERMISSION ?

Yes they do, and we always recommend that you speak with your local planning office since the planning laws vary a great deal from one planning authority to the next. There are also licences and Public Health issues you will need to be aware of. However, all will become clear once you have made initial enquiries with your local planning office, or indeed met with a planning consultant. We are here to support the process and can provide you with a variety of plans, images and fabric samples to support your application.

WHAT SORT OF BASE DO THE SAFARI TENTS REQUIRE ?

The tents are installed onto a wooden deck. This will need to be exterior grade pressure treated timber decking. We will supply you with decking plans dependant on the size of tent you are installing. We can also recommend a deck builder to you.

WHAT IS THE EXPECTED LIFE OF THE TENTS ?

It is a general expectation that if the tents are well cared for they should last in excess of 10 years. The frames of the Safari Tents are galvanized steel and so will last many, many years indeed! With normal use and care the roof and walls should easily last 10 years or more. Of course occasionally accidents do happen and so it is likely you will replace the occasional wall throughout the tents life. The environment will also play a part in how long the covers will last and also how well the tents are prepared for each winter.

CAN THE SAFARI TENTS BE IN PLACE YEAR ROUND ?

Yes— our structures are designed and manufactured with materials intended to be in place year round. We worked closely with Structural Engineers to design structures that have the highest wind-load rating possible to withstand harsh winter weather. Some of our customers even have guests staying in them year round.

DO YOU INSTALL THE SAFARI TENTS ?

Yes—we offer supported installation packages dependant on your needs. For instance some clients already have suitable staff resources and so we assist with the first tent while advising on the correct way to install. Other customers may need a little more support so we can tailor a package to suit.

WHAT HAPPENS IF WE NEED A REPAIR ?

Call us! We recognise how important it is to keep your tents in perfect condition for your guests. As soon as you have a problem we will endeavour to get your tent repaired as quickly as we can—often, for instance, sending a spare wall for you to use while we get yours repaired.

CAN WE MAKE CHANGES TO THE DESIGN ?

Yes of course. Though the nature of the structure will mean there are some limitations, but generally we can make most changes so do ask us and we will try to accommodate. We can also offer several different colours of the canvas and PVC and various window styles.
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